Your best bet is to try to find a way to reproduce the failure as quickly as possible. The longer it takes to reproduce the failure, the longer it'll take to debug unless you are lucky.It seems to be working for my most recent experience with this problem.įrom what you describe, nothing immediately comes to mind what the cause of the issue you are observing might be. I'm not sure if the registry corruption is truly the cause, and I'm not sure if this actually fixes it, but it's worth a try. Sort them by vendor ID, select everything related to that product, right click, and uninstall them all. It will show you all devices that have ever been installed, even if they aren't currently plugged in, and you can uninstall them from there, so the "detected new hardware" thing will pop up the next time you plug it in. You can also uninstall all previous instances of the device (and the root hubs) using a tool like USBDeview.
In addition to uninstalling the device itself, you can uninstall all the USB root hubs on your machine, and they will be reinstalled after a reboot, as recommended in this HP article USB devices are detected by Windows but are not working properly:ĥ.Double-click Universal Serial Bus Controllers to expand the list.Ħ.Right-click the first USB Root Hub in the list and then select Uninstall. That page recommends a system restore or uninstalling the USB device in Device Manager. Periodical attemtps to remove the dupe are discarded after re-detecting the mouse attached to the controller. As a result, the mouse attached to the USB controller is duplicated and the system gets confused. This issue can occur when the device enumerator located at HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet gets corrupted. Supposedly this can be caused by registry corruption: I read that maybe it is an IRQ conflict, and I tried to look into that but did not really know what was going on, but didn't see anything obviously wrong.
Motherboard drivers are the latest version.It has happened with multiple mice on the same computer.It happens with or without the drivers installed.I have googled "USB mouse disconnects and reconnects", and it seems to be fairly common but none of those were resolved. It seemed at first that if I go to Device Manager and uninstall HID-compliant mouse (that and Logitech mx518 are listed) that would fix it, but it doesn't seem to work anymore or at least not every time (it keeps re-installing). Installing Logitech's drivers has had no effect.
I guess it could be something wrong with my motherboard but since no other devices behave similarly I'm just hoping that it is some kind of driver conflict. I have disconnected all USB devices except for my keyboard and mouse and the problem still occurs. Nothing else seems to reconnect like this, my USB keyboard has never once cut out like the mouse does and neither have any of the other devices I have connected (webcam, USB hub, various devices sometimes connected through USB cables, and IR receiver for windows Media Center remote). I tried two different wired mice, tried multiple USB ports (on the front of the computer, back of the computer, used a USB hub and plugged in a card that connects to the USB connectors on the motherboard and adds a few USB ports to the back of the computer, and I also bought a USB 2.0 PCI card and that did not help). Sometimes it will not happen for days and other times it will do it two or more times within 15 seconds. It really sucks to be playing a game (and happens on desktop as well) for the mouse to just die out for a few seconds and come back. My mouse will reconnect/disconnect (will even hear the sounds from Windows), and the light on the bottom of the mouse will turn off/turn on as it starts working again.